Privacy Policy

This Privacy Policy outlines how we collect, use, and manage your information. It also explains your rights regarding your data. We are committed to processing your data responsibly and transparently, adhering to the following principles:

Principles of Data Processing

• Purpose: We collect data for legitimate and specific reasons, and we will inform you of these purposes. We do not process your data in ways that are incompatible with these initial purposes.
• Suitability: Our data processing aligns with the communicated purposes and considers the context in which the data is collected.
• Necessity: We limit our data collection to what is essential for achieving our purposes, ensuring relevance and proportionality.
• Free Access: You can easily access information regarding how long we retain your personal data and its integrity.
• Data Quality: We strive to ensure your data is accurate, relevant, and updated as necessary.
• Transparency: We provide clear, accessible information about our data processing activities and the parties involved, while respecting confidentiality.
• Security: We implement technical and administrative safeguards to protect your personal data from unauthorized access and accidental loss or destruction.
• Prevention: We take measures to prevent any harm that may arise from processing personal data.
• Nondiscrimination: We do not process data for illegal or discriminatory purposes.
• Accountability: We are committed to complying with data protection regulations and demonstrate this through effective measures.

This Privacy Policy specifically applies to the services provided by ZenPlayer Player and does not cover the practices of other companies or organizations that may advertise our services.

Information We Collect

We classify the information we collect into two main categories:

1. User Interaction Data: Information about how you use our services.
2. Aggregate Content Data: Information regarding the content you engage with.

We collect this information to enhance your experience, from preferences like language to insights on relevant ads or videos. The specifics of the data collected depend on your interactions and privacy settings.

You consent to share information with our partners to optimize your experience, but we will never disclose your information in a personally identifiable manner.

• If you are not signed into an account, we use unique identifiers linked to your application or device. If you sign in with a third-party account (e.g., Google), we collect information associated with that account.
• When you interact with our website or apps, we automatically log information from your browser, including your IP address, cookie data, and the pages you visit. Cookies help us recognize your device and track service access. You can adjust your browser settings to limit cookie acceptance, but this may affect your ability to use certain features.

Types of Information Collected

• Service Usage Data: Includes age, gender, language preferences, search terms, videos watched, interactions with content and ads, voice/audio data, purchase activity, and software version.
• Service Quality Data: Includes device interactions, IP address, crash reports, system activity, and connection details.
• User Download Data: Information on app downloads and average download speed.
• Aggregate Content Statistics: Data collected in aggregate form, such as the number of contacts on your phone and the number of apps or songs stored.
• Hardware and Software Identification: Information about your device type, settings, operating system, and mobile network.
• Location Information: We may collect location data through GPS, IP address, and device sensors.
• Google User Data: If you connect Google Drive, we require your email and/or Google account identifier to access your files, which we do not transfer from your device.

To enable audio playback, downloading, and uploading, you must grant the app access to specific audio file types in your Google Drive. You can manage your audio files at any time.

Additional Notes

• Crash reports may include information about your operating system.
• If you download content via our desktop software, a copy may be stored on your computer for future access.
• If you provide your name and email, we will use this information to communicate with you regarding our services. You can opt out of these communications at any time.
• We do not knowingly collect personal information from children under the applicable age without explicit parental consent. If we learn that we have collected such information, we will delete it promptly.
• Data is sent to our servers in the USA in aggregate form for analysis. We will not collect the following without your explicit consent:
  • Your or your friends' phone numbers
  • Content of your text messages
  • Your music, photos, videos, or any content downloaded via our services
  • Sensitive personal data related to racial or ethnic origin, religious beliefs, political opinions, health, or sexual orientation.

We retain information only as long as necessary. Even if data processing ceases, we may continue to use and disclose your information as permitted by this Privacy Policy and applicable laws.

If you are in the European Economic Area (EEA) or the United Kingdom, we will process your personal information in accordance with the General Data Protection Regulation.

This Privacy Policy provides an overview of our practices but does not guarantee that your information will never be disclosed, as unauthorized access or unforeseen circumstances may occur.

Purpose of Information Collection

To lead in content discovery and enhance user experience, we collect data to:

• Provide and Improve Services: Ensuring stability, speed, and effectiveness.
• Personalize Services/Advertising: Customizing recommendations and content without sharing personally identifiable information.
• Measure Performance: Analyzing data to improve service usage and advertising performance.
• Ensure User Interaction: Contacting you regarding account activity or important events.
• Protect Public Policy: Enhancing service safety and complying with legal obligations.

Your Rights Regarding Personal Information

You have rights over your personal data, including:

• Confirmation of Processing: Confirm whether your data is being processed.
• Access to Data: Review and manage your personal data when signed in or manage information associated with your browser or device when signed out.
• Correction of Data: Request corrections for any incomplete or inaccurate information.
• Anonymization, Blocking, or Deletion: Request to anonymize, block, or delete unnecessary or excessive data.
• Data Portability: Request a copy of your data for use with other services.
• Deletion of Personal Data: Request deletion of your personal information unless needed for legal compliance.
• Information on Data Sharing: Inquire about entities with which we have shared your data.
• Consent Denial Information: Understand the implications of denying consent for data processing.
• Revocation of Consent: Revoke your consent at any time through various means.

Sharing Your Information

When you share your information publicly, your consent is implied. We may share your information with third parties only with your consent and may provide data to trusted partners for processing under our instructions.

To enhance personalized services, we may share necessary information with third parties, including YouTube API Services, Google AdMob, Facebook, Vungle, and Pangle. Please review their privacy policies for more details.

International Data Transfer

Your information may be processed on servers outside your country. We strive to comply with applicable laws and maintain the same protections described in this policy, regardless of where your information is processed.

Security Measures

ZenPlayer Player employs strong security features to protect your information from unauthorized access, alteration, or destruction. We use encryption, regularly review our data practices, and restrict access to personal information to authorized personnel only.

Changes to This Policy

We regularly review and update this Privacy Policy to ensure compliance with applicable laws. Any significant changes will be communicated clearly, and the date of the latest version will always be noted.

Contact Us

For any questions or concerns, please reach out to us in the app.